Updating offline address book

06-May-2017 15:48

In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.It can be accessed when using a CUMC email (@cumc.columbia.edu) account with Outlook or when logged in to the Outlook Web App.If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.

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In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile.

In Cached Exchange Mode, Outlook 2007 & 2010 downloads a local copy of the Global Address List (GAL), but only updates it every 24 hours.

In order to reflect any changes or updates made to the Global Address List, you can force Outlook to download a new copy of the GAL.

This guide explains how you can set your preferred default and how to get uniformity in your Address Book.

The Address Book is the dialog which you get when you press the Address Book icon on the Ribbon or Toolbar, press on the To, CC or BCC button while composing a message or use the keyboard shortcut CTRL SHIFT B.

In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile.In Cached Exchange Mode, Outlook 2007 & 2010 downloads a local copy of the Global Address List (GAL), but only updates it every 24 hours.In order to reflect any changes or updates made to the Global Address List, you can force Outlook to download a new copy of the GAL.This guide explains how you can set your preferred default and how to get uniformity in your Address Book.The Address Book is the dialog which you get when you press the Address Book icon on the Ribbon or Toolbar, press on the To, CC or BCC button while composing a message or use the keyboard shortcut CTRL SHIFT B.This morning I was asked to update the Global Address List and Offline Address Book in an Exchange environment.